India Consumer Scam Report 2026: Permission Granted, Cases Still Open
87%
of Indian consumers are comfortable with their bank or financial provider using their data to detect fraud, yet a third of reported scam cases end unresolved
Written with GSMA, drawing on our own survey of Indian adults. Indian victims take their case to an organisation more often than victims in any of the six ASEAN markets surveyed, and consumers grant institutions wide permission to use their data to detect fraud. A third of reported cases still end unresolved, and 67 per cent of victims who lost money recover nothing.
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